Trying to figure people out

Anyone in the service industry – or in sales – will attest to it being especially trying to please clientele. I am always astonished when prospective clients feel entitled to be rude or condescending, as if those providing service didn’t have to work/sacrifice/take risks to be where they are, any feelings or mouths to feed.

Part of the job means taking abuse.

Get used to it. Grow thicker skin.

… and that abuse comes in a variety of ways.

Sometimes, you’ll be out and people will share their (unsolicited) opinion that you’re overpaid (in spite of not having earned anything in a couple of months) or will throw out your monthly advertising post card directly in front of you. Or, when representing a client looking to sell, they exaggerate or withhold information – all of which takes up the realtor’s time to sift through in order to determine which facts are true and outwardly presentable. Sellers are storytellers. Or so states the adage.

Wasting the realtor’s time is likely one of the most insidious forms of disrespect. Not only does this rear its head in requesting multiple showings without forming an opinion or any or moving forward towards presenting an offer but also in marketing a property only then to not engage in the negotiating process on any offer presented. Even after the property has been sitting on the market for 100 days. One last example is often shown in a prospective buyer submitting an offer… only then to have no intention or, even worse, knowing ahead of time, that fulfilling the conditions will be impossible such that the deal will die. Why go through all that work?


At that point, just come clean; you’re not ready to buy or to sell – so why waste everyone’s time?!

The spring market is approaching rapidly.

For the first time in months, locally the number of recent sales has outpaced the number of new listings. While too soon to draw any conclusions from such data, it is an encouraging sign that people are finding the confidence to pull the trigger after waiting on the sidelines. And with interest rate increases on a stated pause (if only temporary?), everyone has reason to be confident that prices have bottomed to their lowest level; strategically, it’s an opportunistic time to buy. That should put wind in the sails of any buyer.

There you go; you just got some helpful advice for the small cost of a few moments of your time.

Confidence is a good thing… even if you can’t figure people out.

ps: Lordy, Lordy! Look who’s 40. Happy 40th blog post! Thanks for reading.


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